Closed Loop Consulting was established in 2009, but our expertise has been developed over many years. The diversified backgrounds of our consulting team and specialist partners return significantly greater capability than the simple sum of our parts.
We were born from the observance of too many good projects missing a vital element that eventually led to less-than-optimal outcomes and affected confidence and supplier relationships for years after.
We are a team of experienced, talented and globally known aviation professionals with skills across business, management, operations management and program and project management with, as described by others, unique capabilities within the Aerospace Industry.
Our Portfolio encompasses most operational-domain programs. These include EFB, Connectivity and e-Enablement, strategic planning, support systems and data integration - the heart of e-Enablement and Connectivity and the crucial SWIM components of future Air Traffic Management (ATM) requirements. Closed Loop leads the development of critical airline-side implementation strategies for Trajectory-Based Operations, an essential step for the industry as it grows and faces scarcity and environmental barriers.
We can also help you build your readiness for compliance-driven initiatives, including Flight Tracking (GADDS) and Flight Watch, the hidden backbone of GADDS and the accelerating SWIM and Trajectory Based Operations programs.
MAvnMgt, MAIM, PRINCE2®, A380 Captain (Ret)
PRINCE2®
A full and diverse Aviation Career spanning over 40 years. A retired A380 Captain with a major carrier, Michael has been fortunate to gain broad experience in Airline, Corporate and General Aviation operations, including training, system development and management positions.
Over the past twenty years, Marcus delivered complex data projects covering civilian and military aviation, legislation, mortgage lending, telecommunications, drug and medical data, case law, technology and everything in between. Clients included Qantas, the Departments of Defence and Health and Ageing, KBR, Telstra, the Australian Tax Office, LIXI, Butterworth’s, CCH, AusDI, and others.
Michael's management experience within the Aviation Sector includes Strategic Planning and development and Project Management across all industry segments. Michael has worked in Technology Consulting and Project Management Services for the Aviation and Airline sectors. He holds a Master's in Aviation Management and has been appointed to various training, management, operational, and technology development roles within major airline operations over the past four decades. His work has involved strategic technology development within the global airline industry. This includes the Electronic Library Systems (now Electronic Flight Bag, EFB) effort, the ATA/AIA SGML/XML effort, which ICAO sponsored to streamline information and data interchange between manufacturer and airline, and the ATN (PETAL II) and initial ATN-FANS harmonization efforts. He has also been involved with Electronic Flight Bag developments for Boeing and Airbus fleets.
Michael has significant experience on B747-2/3, B767, B747-400, and A380. He has developed Aviation information management standards, systems, and applications for over four decades. Michael is a Past Chair of the ATA/AIA FOWG and has formal qualifications in Strategic Planning, Project Management, and SGML/XML. He is also an accredited PRINCE2® Practitioner.
Particularly relevant to his association with Closed Loop is his experience with the design and implementation of a data repository encompassing over 40,000 pages of Seahawk helicopter information for the Australian Navy. This involved converting hundreds of manuals from hard copy to SGML for electronic updating and access.
Knowledge of data systems, touch-points and data relationships has been fundamental to Marcus’ success in project management. He has been the longtime editor of a set of standards produced by LIXI and adopted by the whole of the lending industry in Australia. He has also spoken at numerous conferences, particularly dealing with the delivery of critical data sets in time-critical projects.
Marcus holds the position of Director of Projects within the Closed Loop Group. He is a PRINCE2® Practitioner and a firm believer that project management is a human task, not a software function.
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